First class hospitality for first class property managers

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 Our free eGuidebook is customized for each of your properties and is specifically designed to personalize communication & enhance the guest’s experience by proactively answering repeat questions.

 Free eGuidebook

No one likes surprises when they are relaxing on vacation

Our eGuidebook lets your guest plan their stay and provides all of their particulars ahead of time.

  • Check In/Out Details

  • House Rules & Safety

  • House How-To’s

  • Local Food & Attractions

  • Important Contact Numbers

  • Access Pass to our All-Star Concierge Team

From the moment your guest reserves your place, the eGuidebook gives them the peace of mind that they chose the right host and booked the right Luxury Retreat. Let us help you “wow” your guests so you get more referral bookings and more 5-star reviews.

 

Free All-Star Concierge Team

White glove service with blue ribbon excellence

Included with the eGuidebook is your guests access pass to our All-Star Concierge Team. Here they’ll have exclusive privilege to a variety of white glove, mobile hospitality services - all of which can be delivered to their door.

We offer resort style concierge services delivered to your guests like:

  • Rental Cars

  • Rental Boats

  • Rental Baby Equipment

  • Mobile Personal Chefs

  • Mobile Nail Techs

  • Mobile Massage

  • Mobile IV

  • Mobile Spray Tan

  • Luggage Storage

  • Party Planners & more…

Your guests will thank you with more referrals for providing them a first class, 5-star stay.

Please allow us the pleasure of showing you how we can improve your guests experience

Sample eGuidebook

Superhost Love

  • “We are beyond excited about our partnership. Being able to add this top-notch service not only improves our guests experience but it increases profitability for our investor clients. The goal is to always create an experience that provides a lasting memory and a reason to come back. Luxury Retreat Concierge does just that!”

    Bart P. | Destination Arizona

  • “Luxury Retreat Concierge Services are the reach for the stars, over the fence, World Series kind of amazing. I could not have imagined a better company to partner with! I have 100% faith that my guests will be taken care of by Eric and his amazing team for all their concierge needs during their stay at my vacations homes.”

    Kesley D. | Royce Vacation Rentals

  • “My guests just love the eGuidebooks. All of the information they need, all in one place. Eric’s team has found the perfect blend of personal touch with their concierge services & tech efficiency with the eGuidebook. PLUS, I’ve personally used their rental car concierge service. Check out the new convertible corvette. WOW!”

    David L. | Sterling Properties

  • “As Superhosts, we strive to create an experience that is worth a return visit. Eric’s eGuidebooks & Concierge approach has raised the value of my properties and has created a superior experience for my guests that keeps them coming back for more. I only wish we had connected sooner.”

    Nathan & Melissa C. | Good Life Vacays

  • Luxury Retreat Concierge has taken my properties to the next level! The eGuidebook gives my guests everything they need to know about my properties AND the services we can offer them. No more questions about rentals cars, chefs or mobile massage. These services and many more are already offered. The team is amazing. So happy with our partnership!

    Shelly T. Superhost

 Supporting hosts of all platforms

 FAQs

  • Yes, it is entirely free to the host.

    This program not only offers the eGuidebook for free, but it also allows your guest access to our All-Star Concierge Team. No charge to you for any of this. Our job is to make you look like a rockstar.

  • Nope. Your eGuidebook is a custom one-page website optimized for mobile devices so it looks and feels like an app without the complications of downloading anything.

    Your guests can open the eGuidebook on their phone, tablet or computer — no app downloads needed.

    You can send your eGuidebook link to guests through email, text, or they can scan the QR code. If you like, we will be happy to send you a framed flyer to display your QR code at the physical property.

  • Anything you want your guests to know about their stay and your property.

    Most hosts include: check-in instructions, address, wifi details, contact information, house rules, house how-to’s, local food & attractions, check-out instructions, and whatever else you think your guests may find useful.

    View our Sample eGuidebook to checkout some ideas.

  • We can create your eGuidebooks from scratch in about 10 mins so that your guests will have access to the Concierge Team by the end of the day. “WOW” your guests today.

    Simply fill out our form with some basic information about the stay and how to get in touch with you. In the Message Field please be sure to include:

    Your airbnb or other platform link,

    The physical address of the property,

    And paste a copy your existing coffee table house manual pdf or doc.

    If you don’t have this info, we have templates to help you get up to speed in just a few mins. Feel free to call us at 407-716-4778 to speak with a live advisor.

Are you ready to delight

If you are an Owner/Property Manager in the Vacation Rental Business and you want to provide a Free eGuidebook with access to our All-Star Concierge Team to your guests, please take a moment to complete the form. In the Message Field please include:

  • Your airbnb or other platform web address

  • Physical address of each property and what link they are associated with

  • Copy and paste the text of your existing coffee table house / welcome manual pdf or doc

📧 contact@PHXVacations.com

White glove service with blue ribbon excellence